Reviews for Houston Eye Associates Administrative Offices
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Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
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Ratings
Google: 2.6/5 BBB: No RatingHouston Eye Associates Administrative Offices
7155 Old Katy Rd n100, Houston
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Had to cancel my appointment with my eye doctor's office the lady that verifies insurance couldn't understand that Cigna is the only insurances I have. Cigna even called her and she refused to listen.Fed up beyond belief!!!
Very disappointed with the billing department at the 2855 Gramercy location. I have PPO in network insurance. They will NOT file the entire invoice to my insurance for consideration of payment. They made me pay a partial payment upfront, out of pocket for $4100 prior to cataract surgery. Just want to make everyone aware of Insurance Fraud at this location. The reason they made me pay out of pocket is due to getting more money from us than if they were to file with my insurance. They would only get a partial of the $4100 due to being in a PPO contract with my insurance company. Be aware!
My ophthalmologist, John Goosey, has been my go to eye doctor for over 20 years! While I see him at the Grammercy St. location now, I still visit the Chimney Rock office for support with my glasses. The staff is consistently supportive, friendly and professional. I’m always satisfied with the products they sell and the service they provide!