If I could give a half star I would. While the people in the store are nice, the price and service are horrible. I shipped a box on 1/2 and it wasn't shipped from the store until 1/6 (you can track your packages)...a whole 4 days later. The items were few and they charged me almost $60. The expected delivery date was supposed to be 1/5. It can't get delivered on that date if it doesn't leave the facility until a whole day after the delivery date. Save your money and go to USPS, FedEx, anything but UPS.
December 2023
First let me state, I never write reviews. But my experience has been very disappointing. First I came in the store to ship a bottle of wine, I was told my the lady at the counter that they don't shop wine, but I could go to the UPS hub store (30 minutes away) for it to be shipped. So I did, as soon as I got to the HUB (immediately after leaving first store), I found out it was closed from 12-4. A well trained employee would have warned me. So I left, this morning I came straight back and was told that they do not ship alcohol in the company at all.
October 2023
I came to this UPS Store because they have mailboxes. I was going out of town because my daughter was having a kidney transplant. The first thing I asked was do I need to fill out a Hold Mail while I'm gone, and was told to call and let them know when I'll return. My daughter had the kidney transplant and I called September 19th and told the young man my daughter had the kidney transplant and I would be home on the 30th. He said no problem and my package would be here when I returned. Well, not so. I was given a package that arrived on the 25th of September but not the one for the 19th. I asked where was the package I was told would be there? A long haired guy... read full review
If I could give a half star I would. While the people in the store are nice, the price and service are horrible. I shipped a box on 1/2 and it wasn't shipped from the store until 1/6 (you can track your packages)...a whole 4 days later. The items were few and they charged me almost $60. The expected delivery date was supposed to be 1/5. It can't get delivered on that date if it doesn't leave the facility until a whole day after the delivery date. Save your money and go to USPS, FedEx, anything but UPS.
First let me state, I never write reviews. But my experience has been very disappointing. First I came in the store to ship a bottle of wine, I was told my the lady at the counter that they don't shop wine, but I could go to the UPS hub store (30 minutes away) for it to be shipped. So I did, as soon as I got to the HUB (immediately after leaving first store), I found out it was closed from 12-4. A well trained employee would have warned me. So I left, this morning I came straight back and was told that they do not ship alcohol in the company at all.
I came to this UPS Store because they have mailboxes. I was going out of town because my daughter was having a kidney transplant. The first thing I asked was do I need to fill out a Hold Mail while I'm gone, and was told to call and let them know when I'll return. My daughter had the kidney transplant and I called September 19th and told the young man my daughter had the kidney transplant and I would be home on the 30th. He said no problem and my package would be here when I returned. Well, not so. I was given a package that arrived on the 25th of September but not the one for the 19th. I asked where was the package I was told would be there? A long haired guy... read full review