The Computer Hospital is a locally owned service and support company serving the greater Houston Area. With an excellent rating on Google, Yelp, and Angie's List, they have received numerous awards for their quality of service. As a Better Business-approved business, they pride themselves on being honest, fairly priced, and prompt with their repairs and technical assistance.
Their team, led by Jamie, provides free diagnostics and estimates, and is available for onsite and remote support. With two locations and a 7-day-a-week schedule, they cater to customers' needs and offer flexible solutions. Whether dealing with complex technical issues or simple troubleshooting, the Computer Hospital's experts are equipped to handle any problem.
One reviewer appreciated the honesty and transparency of the staff, who provided a thorough assessment of their issues. Another reviewer praised the team's ability to quickly identify and resolve problems, saving time, gas, and money by not having to visit multiple stores. A customer shared that when their laptop crashed right before work, George helped immediately and explained everything clearly. They received their laptop back the same day, reassured it wasn’t old, and even realized that George might have replaced their charging cable.
The Computer Hospital's commitment to customer satisfaction is evident in their dedication to communication and follow-up. A reviewer had a positive experience with Ben, who helped diagnose and resolve their issues, keeping them informed throughout the process. Another customer was very pleased with the quick service after their computer was hacked, noting Adam's professionalism and expertise in cleaning out bad files, reinstalling programs, and securing the computer with the right software.
Overall, the Computer Hospital stands out for its exceptional customer service, expertise, and dedication to solving even the most complex technical issues. With their motto "Your Technology Help Desk," they are the go-to destination for anyone seeking reliable and efficient computer support.
Look no further than the Computer Hospital. Their staff are stellar. Quality customer service. I couldn’t be happier with the fixes and upgrades I received. The attention to detail is top-notch. I will be returning. Shout out to Jamie, Cooper, Juan, and Angel for making this process seamless.
Juan was very helpful and efficient in checking me in and testing my computer. He is very friendly and professional--as is Jaime, who called me twice to follow-up with the status of my computer.
Spoke with a gentleman named Jason, was friendly and knowledgeable about my issue. I've been going there on and off the last decade. The shop knows what they are doing and they are respectful to their customers so I continue to do business with them, can't complain.
3512 Travis Street, Houston, TX 77002
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