About Bayway Cadillac Southwest Service Center
Bayway Cadillac Southwest Service Center is known for its exceptional customer service. The staff, including Farid, Brandon Treadway, Jose Boscan, and Saad (nicknamed Saadallac), are friendly, knowledgeable, and go above and beyond to meet customers' needs. They provide detailed explanations of maintenance issues and carefully assign costs. The service center offers conveniences such as Lyft services and loaner cars while vehicles are being serviced. Customers appreciate the cleanliness and readiness of their cars upon pick-up. Overall, the service center is a pleasant place to visit, with staff who enjoy their jobs and are committed to providing excellent service.
OK I got to give a 10 star out to William the supervisor in the service department. He sent a team out to pick my car up, serviced it really well and returned it back to me in great condition. William you the best keep up the good customer service because it really make a difference out here. He gave me a early Happy Birthday treatment May 29th is my birthday. And I thank bayway for good looking out for bayway customers, now that really do feel like family. 👍 love you guy's.
The person you will definitely want to see if visiting Bayway Cadillac Southwest is Johanna Martinez and absolutely no other salesman. She is the absolute best salesman we have ever encountered in our numerous years of car buying. She is very thorough, conscientious, and just went above and beyond from start to finish (even delivering our vehicle to us herself). In an industry full of mostly men, this young lady holds her own and is a star with a bright future in sales if she so chooses. My husband and I were very pleased with her professionalism and vast knowledge of vehicles. I also want to thank the sales manager Charles for having the car brought over from another dealership and for giving us what we consider to be a fair deal. Unlike so many previous car buying experiences, this one was painless and we actually enjoyed the whole experience in part thanks to Imad Amarir (finance manager), you are awesome and your taste in music is impeccable. I am happy that I can write a good review for a change thanks to the great experience we had.
Farid was great to work with, he was friendly, knowledgeable and went above and beyond to make sure I found the right car for my needs. It was pleasure working with him and I would highly recommend him.