Aura MD | Ashley Toutounchi, MD is a highly-rated medical practice known for its supportive and efficient care. Patients praise the practice for its wide range of providers, quick scheduling, and convenient telehealth options. The office staff is consistently commended for their exceptional customer service, particularly Erica, who goes above and beyond to assist patients with insurance and pharmacy needs. Patients appreciate the practice's commitment to addressing their concerns and providing timely care, even for complex medical issues. Many patients express deep gratitude for the caring and compassionate environment, especially during urgent situations when the staff quickly fits them into the schedule. The staff listens actively and shows genuine concern, making patients feel valued and understood. The practice maintains a high level of professionalism and empathy, which fosters patient loyalty even after relocating. Overall, Aura MD is recognized for its attentive care, understanding staff, and dedication to supporting patients through all their medical needs.
I hope Erica and Brandon are getting paid well and receive a fat raise every year. They’ve always been so kind, caring, and more than happy to help whenever I’ve needed anything. I haven’t spoken to Kathy in a while, but she’s always been just as kind and helpful. Staff like them make such a difference, and I really appreciate everything they do.
I am truly thankful for this staff.
They are always there when I need them. They are wholeheartedly sweet and honestly care. They have worked to find the best treatment for me from day one. I would recommend them to anyone dealing with mental health issues.
Thanks for having my back and for taking the time to listen. I hope you are all deeply blessed.
Jessica
Dr. Toutounchi is a fantastic professional who listens, provides insight and carefully applies psychiatric treatment for ADHD (in my case) with a blend of medicine and behavioral / cognitive tools that have greatly assisted my life. Not only is the Dr. T a good listener, she also has pragmatic advise and is honestly the best psychiatrist I have had! The staff are also great and highly professional! If you have an issue, like for instance, a medication shortage and your pharmacy is out of stock, a simple message to the office via the portal gets it re-directed to the pharmacy you choose in a short amount of time. PA Brandon is also excellent and highly knowledgeable. I… read full review
5718 Westheimer Road Suite 1000, Houston, TX 77057
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