Reviews for The Palms Pet Resort & Spa

Add your comment
  • May 2026

    Really nice staff! We got a tour and the staff are constantly cleaning and taking the dogs out for walks and activities. We are very comfortable at leaving our dog here while on trips.

  • September 2025

    After checking out other boarding facilities we decided to bring our 16 year old cat here. We have never boarded her but needed to because she is now on a medication that needs to be given twice a day. We stopped by to tour the facility and were greeted with polite staff who were happy to answer all our questions and put us at ease. I called the day before dropping off to make sure I had everything they needed and asked about filling out paperwork before hand. Again, they were super nice and even inquired how active my cat is due to her ago, they were trying to figure out which size 'cage' would be best. Day of drop off went smooth and we were able to see her... read full review

  • August 2025

    We’ve been boarding our dogs with the Palms since 2021 and will not board them anywhere else! The first time I used the Palms was when we were having our house built and we had to board our dog for 2 weeks with them until we were able to close on our house. The Palms were very accommodating and flexible with me calling each day to let them know I had to board another day. I had never boarded my dog before so they would provide me an update each day when I called. They also let me visit my dog because I had never been away from her that long. My girl must have had a great time because she gets so excited whenever she sees us pulling into the parking lot for a stay and... read full review

  • Book an Appointment Online

    Pricelist Photos

    Add a photo

    The Palms Pet Resort & Spa

    12410 Bandera Rd, Helotes

    Directions Call Website Suggest an Edit