Reviews for The Palms Pet Resort & Spa
Write a reviewFrom The Palms Pet Resort & Spa
Hours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 8AM - 3PM
Sunday: 3 - 5PM
Ratings
Google: 4.5/5
Facebook: 4.5/5
Nextdoor: 157 ❤️Map & Location
12410 Bandera Rd, Helotes
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The Palms Pet Resort & Spa offers a caring environment that addresses both the emotional and physical needs of pets. The resort features 8 separate air conditioning systems, double fenced yards, individual TVs, webcams, and a 240-gallon freshwater aquarium for feline guests. Trained staff, including PCSA certified pet care technicians, ensure pets are safe and well cared for. The resort's focus on providing a stress-free experience is clear through its organized and friendly approach, which is communicated openly to pet owners. Grooming services are available, with staff offering personalized attention and care. Recent reviews highlight the warm, welcoming atmosphere and engaging staff who show genuine care. Many customers appreciate the attentive care their pets receive, especially for senior and special needs dogs. Owners feel reassured knowing their dogs are never worried or anxious during their stay. The Palms has been praised for its flexibility and willingness to accommodate special requests, including medical needs. Customers often mention the peace of mind they experience when leaving their pets, as the staff goes above and beyond to ensure comfort and safety. Overall, The Palms Pet Resort & Spa continues to be a trusted destination for pet owners seeking top-quality care and a friendly environment for their furry friends.