About The Palms Pet Resort & Spa
Reviews for The Palms Pet Resort & Spa
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 8AM - 3PM
Sunday: 3 - 5PM
The Palms Pet Resort & Spa offers a caring environment that addresses both the emotional and physical needs of pets. The resort features 8 separate air conditioning systems, double fenced yards, individual TVs, webcams, and a 240-gallon freshwater aquarium for feline guests. Trained staff, including PCSA certified pet care technicians, ensure pets are safe and well cared for. The resort's focus on providing a stress-free experience is clear through its organized and friendly approach, which is communicated openly to pet owners. Grooming services are available, with staff offering personalized attention and care. Recent reviews highlight the warm, welcoming atmosphere and engaging staff who show genuine care. Many customers appreciate the attentive care their pets receive, especially for senior and special needs dogs. Owners feel reassured knowing their dogs are never worried or anxious during their stay. The Palms has been praised for its flexibility and willingness to accommodate special requests, including medical needs. Customers often mention the peace of mind they experience when leaving their pets, as the staff goes above and beyond to ensure comfort and safety. Overall, The Palms Pet Resort & Spa continues to be a trusted destination for pet owners seeking top-quality care and a friendly environment for their furry friends.
Really nice staff! We got a tour and the staff are constantly cleaning and taking the dogs out for walks and activities. We are very comfortable at leaving our dog here while on trips.
After checking out other boarding facilities we decided to bring our 16 year old cat here. We have never boarded her but needed to because she is now on a medication that needs to be given twice a day. We stopped by to tour the facility and were greeted with polite staff who were happy to answer all our questions and put us at ease. I called the day before dropping off to make sure I had everything they needed and asked about filling out paperwork before hand. Again, they were super nice and even inquired how active my cat is due to her ago, they were trying to figure out which size 'cage' would be best. Day of drop off went smooth and we were able to see her and say...read full review
We’ve been boarding our dogs with the Palms since 2021 and will not board them anywhere else! The first time I used the Palms was when we were having our house built and we had to board our dog for 2 weeks with them until we were able to close on our house. The Palms were very accommodating and flexible with me calling each day to let them know I had to board another day. I had never boarded my dog before so they would provide me an update each day when I called. They also let me visit my dog because I had never been away from her that long. My girl must have had a great time because she gets so excited whenever she sees us pulling into the parking lot for a stay and...read full review