The customer service, honesty and reliabilityof 1604 AC can't be beat. They are an amazing family owned business that genuinely cares about their clients. They installed our replacement unit in 2019 and have provided excellent service every single time we have used them since then.
July 2024
We've had nothing but good interactions with 1604 Air. Craig responds ultra-fast and goes above and beyond to make sure that our AC functions as expected. I'd recommend using them if you're in the Helotes area for sure!
November 2023
In 2020 our AC finally gave out and we called around for quotes. 1604 was the cheapest and Robert discussed several options for us, all at a reasonable price. To date three years later there have only been a few issues but luckily none in the dead of summer. Clogged drain line was my maintenance issue. Another was an electrical issue where the unit plugged in blew in the attic. And now to recent events which was an AC issue. Unfortunately the blower motor went out and Goodman, out of Houston, could/would not get one here in a reasonable time. The rushed one but it was the wrong one and 1604 was left to feel our anger and frustrations. Long story short Robert... read full review
The customer service, honesty and reliabilityof 1604 AC can't be beat. They are an amazing family owned business that genuinely cares about their clients. They installed our replacement unit in 2019 and have provided excellent service every single time we have used them since then.
We've had nothing but good interactions with 1604 Air. Craig responds ultra-fast and goes above and beyond to make sure that our AC functions as expected. I'd recommend using them if you're in the Helotes area for sure!
In 2020 our AC finally gave out and we called around for quotes. 1604 was the cheapest and Robert discussed several options for us, all at a reasonable price. To date three years later there have only been a few issues but luckily none in the dead of summer. Clogged drain line was my maintenance issue. Another was an electrical issue where the unit plugged in blew in the attic. And now to recent events which was an AC issue. Unfortunately the blower motor went out and Goodman, out of Houston, could/would not get one here in a reasonable time. The rushed one but it was the wrong one and 1604 was left to feel our anger and frustrations. Long story short Robert... read full review