Citrus Nail Lounge

I have been going to Citrus nail salon in Heath for four years now, with great results every time! I always go in for a deluxe pedicure and a dip on my nails with a manicure and have always been so happy with the results, the professionalism and the kindness from all of the staff, as they are very professional, very personable And very accommodating. This week they got brand new massage chairs that are absolutely stunning and so comfortable! It seems like they always try to go above and beyond to make the customers happy. Just a handful of times over the last four years, I have chipped a nail because I’m always busy in the kitchen, but they never have a problem with repairing it without question. So nice! And they call me by name which is just so sweet. I love this place! I will also add that I don’t have a favorite up there. I don’t schedule appointments most of the time and I just take whoever is available and every one of them is professional and offers quality work. I have never been disappointed there.

Today was the worst experience ever. Their customer service was horrible. I have been here a few times with a church retreat group and the experience with them and today was totally different. I had a pedicure and Jenny was not to my liking at all.
She did a rush job on my feet. And I didn’t event get to get a manicure. But I’m glad I didn’t . I will never return and will tell Kelly how I was treated
The polish was horrible sms she didn’t care for them properly

Amazing service! Over delivered on these amazing set of nails!