Reviews for JCPenney

Jun 2023

Times have changed, so this store isn’t what it use to be. This particular store is clean, but doesn’t have much of a selection as the nearby JCPs. It’s usually a bit uncomfortable in there because it’s warm in there when shopping. It’s not always easy to find someone to help with any questions.
Jun 2022

Very clean organized store. Great customer service. Employees welcoming you into the store AND SAY HELLO! Displays look great. Restrooms very clean. Store is comfortable to shop in, not hot. Plenty of staff at checkout , manager calls employees to the checkout to help customers in line. They invite you back to the store, with a " Hope to see you real soon". I was in retail 23 years. Great job, to this store. Impressed! Now show the other JcPenney's in RGV how to do it. thank you for a very good shopping experience.
May 2022

I've always liked Penneys. I particularly like the one in Harlingen. Just like thr quiet atmosphere of it and I always find what I want. I also like the fact that they've added small shopping carts!! That's a bonus!