Comfort Experts Inc. is a reliable and professional HVAC company that has been serving Granbury, TX and surrounding areas since 1962. Their highly qualified service professionals provide top-notch service with a focus on customer satisfaction. They are knowledgeable, courteous, and thorough in their work, ensuring that every job is done right the first time. With a commitment to delivering unparalleled service, Comfort Experts Inc. handles all at-home comfort needs, from heating and air conditioning repairs to plumbing and electrical work, at a reasonable price.
Customers praise the company's responsiveness, with one reviewer noting that Beverly answered the call and sent a technician the same night to fix their AC. The technician, Justin, was described as very friendly and professional, and the customer was grateful for the quick resolution on a hot Texas night. Another reviewer, Kellen, was praised for his knowledge and professionalism, providing options and ensuring the customer's home was cool. Kudos were also given to Mark Watkins, who was described as professional and customer-oriented, explaining the issue, the repair plan, and verifying that all equipment was operating correctly.
Mark was patient, informative, and knowledgeable. I very much appreciate him taking his time to be very detailed and explain every concern and the pro's and con's of each issue while remaining realistic about whether or not I SHOULD be addressed repairs or looking at a new system with out trying to push me into a new one.
Had an issue with water heater. Called the Comfort Experts, the after hours service and they passed along my concerns.
We were leaving for most of the day, but the technician was able to listen and handled it!!! He called me back and gave a breakdown of what the situation was and his corrected measures.
I got home and all was working Great Job, from the tech, and the after hours call center.
This is what Great service looks like
Our service tech was Mark, we've had him before. He is very professional, knowledgeable & doesn't mind trying to explain things in detail. From the actual labor to his customer service, hands down Mark is definitely one of the BEST! Both my husband & I are very satisfied with Mark as our technician.
1951 Acton Highway, Granbury, TX 76049
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