About St. David's Georgetown Hospital Emergency Room
St. David's Georgetown Hospital Emergency Room is a 24/7 facility dedicated to providing care for a range of acute illnesses and injuries. Patients praise the hospital for its fast and effective treatment, describing it as a "blessing" for the community. The attentiveness and compassionate care provided by the staff, including nurses who explained procedures in detail and doctors who followed up after discharge, have been highlighted by reviewers. The hospital is known for its understanding and support, particularly for those dealing with sensitive medical issues. However, there have also been reports of negative experiences, with one patient describing a nurse as rude and lacking compassion, leading to a delay in receiving necessary pain relief. This patient felt their pain was not taken seriously and they were ultimately sent home still in discomfort. Recent reviews have praised the hospital's impeccable and exemplary medical attention and customer service. The staff is described as treating every patient with the utmost urgency and care, delivered with a level of professionalism, proficiency, and confidence that leaves patients feeling in the proper hands. The team is said to be equipped to handle anything without showing the slightest sign of pressure, a clear sign of the highest level of proficiency and multitasking between patients. Patients have also reported quick and efficient service, with one stating that their entire visit, including getting x-rays and better medication for pain, lasted only an hour. Overall, St. David's Georgetown Hospital Emergency Room is recognized for its talented and dedicated staff, who go above and beyond to provide exceptional care to the community.
Generally speaking, care team took good care of my concerns. They did all test before I was released. Dr.s explained all procedures and tests and reason for doing all tests. Area to improve is that nurses are too busy to take care of patients. They forget to sure patients. I was told to fast for 12 h to do some testing the following morning and was given only water. One occasion I wanted warm water and called the nurse station. They said my nurse will bring it, but they never brought me warm water. Following morning my test took place around 11 am and this time I have been fasting for 24 h. After my test ended around 1:30 pm I ordered my lunch from the cafe. At 3 pm I...read full review
Every person I interacted with was professional, friendly and knowledgeable. ER experiences are usually not pleasant but this one was. Especially Carol, my nurse! Thank you St. David's
I spent almost 8 hours in the ER without even a sip of water, requested a shot for pain and had to wait an hour and that was because I had to go out to the nurses station and complain. I had a call button on and twenty minutes later had to go to the nurses station where there were at least 5 people.