Reviews for FMC of Georgetown
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Hours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 9AM - 12PM
Sunday: Closed
Tips
accepts insurance gender-neutral restrooms
Ratings
Google: 3.1/5
FMC of Georgetown
908 Rockmoor Dr, Georgetown
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This is a comfortable office with a great staff. From reception to nurses, PA’s, and Dr. Otto - I feel comfortable here. I feel listened to, and cared for. I have never left with an unanswered question, and always feel confident in the diagnosis given. Dr. Otto speaks with experience, intelligence, and kindness.
They don't pick up the phones. You can call them throughout the day multiple times and still not get through to anyone. Don't bother leaving a voice-mail, they don't return calls. You're better off just going in person to talk to them. That being said, their staff is polite and answer questions very professionally and thoroughly, at least in my experience. I get being busy, but either hire more staff to man the phones, or at least return voicemails in a timely manner.
I really like my doctor, Richard Otto, but I don’t think much of his office staff. They almost never answer the phone or return my phone calls, and have been very difficult to deal with.