My original cleaners closed down so I gave this place a test run. It’s been about 4 months and we are quite satisfied with the customer service & quality.
Pat Wilson
Jan 2024
I had a very heavy bedspread cleaned.. I was charged for a king spread and not for extra for weight.I drove out of my way to use this Perry's and they were very niceand did a great job. 5* for me.
Nave 0320
Aug 2023
Been coming to this place for about three years now. They never lost an item and been on-time, every-time. Highly recommend if you want professional dry cleaning in Garland!
chad tucker
May 2023
They are always superb.
Nam Do
Feb 2023
Dropped off 6 dress shirts and 4 dress pants last Saturday to the manager (older gentlemen) and was told it will be ready the following Monday. I picked up on Monday from a young woman worker and I kept telling her I was missing one dress shirt. Although the ticket only indicated 5 shirts & 4 pants, I know my personal belongings and what I dropped off. Went home to double check and I was certain I was missing a shirt. I called again and she said she will leave a note for the manager to call me in the morning. The following morning, I never received a phone call so I called myself. When I called the woman, she gave the phone to the manager and I told him my situation. I described to both workers what my dress shirt looked like and how it was one of my favorite shirts. The manager then gaslighted me by saying “sometimes people mistakenly think they brought in 10 things when it’s often 9.” I continuously told him how I was certain I was missing a shirt. He then told me he will work with me and then rudely hung up on me. About a week later and no update. I will never continue my business here again. I understand the company receive lots of items per day, but as a customer, I know the amount of clothing I dropped off and expect to pick up. Not sure why my missing shirt wasn’t indicated on the ticket, perhaps it got ruined or lost, so they deleted it off the ticket. Overall, the other reviews for this place makes sense because other customer notified lost personal clothing as well.
gail whittaker
Oct 2022
I took my husbands dress suit to be cleaned. I told them it had fallen and been laid on by our cat. “No problem, there’s an extra charge for pet hair”. That’s fine. No worries. I get a call the next day, with the owner telling me that they just don’t have time to remove “this much” cat hair and I needed to pick it up. Ok. Went to pick it up and found this note attached. They really need a lesson on customer Service.The note said: (can’t attach picture to this)“2nd cat lady that came in. ?. Already tagged in. Just need to do cat hair. My eyes were getting itchy”.Learn some customer service skills, you have none.Service: Special care fabric cleaning
Jack Reynolds
Oct 2021
Stay Away from this place. They will cheat you and rip you off
Jennie Smith
Oct 2021
Been using them for several years. Have always been pleased with them.
Jennifer Kelly
Oct 2021
I love the drive thru. First time customer and yep I'm going back ?
Milene Zapata
Jun 2021
I took my clothes there and they didn't want to tell me how much I was going to pay. When I pick ed it up I could not believe the overpriced they were charging.I would have preferred to buy new clothes with that money....too expensive
Jade Jun Chia
My original cleaners closed down so I gave this place a test run. It’s been about 4 months and we are quite satisfied with the customer service & quality.
Pat Wilson
I had a very heavy bedspread cleaned.. I was charged for a king spread and not for extra for weight.I drove out of my way to use this Perry's and they were very niceand did a great job. 5* for me.
Nave 0320
Been coming to this place for about three years now. They never lost an item and been on-time, every-time. Highly recommend if you want professional dry cleaning in Garland!
chad tucker
They are always superb.
Nam Do
Dropped off 6 dress shirts and 4 dress pants last Saturday to the manager (older gentlemen) and was told it will be ready the following Monday. I picked up on Monday from a young woman worker and I kept telling her I was missing one dress shirt. Although the ticket only indicated 5 shirts & 4 pants, I know my personal belongings and what I dropped off. Went home to double check and I was certain I was missing a shirt. I called again and she said she will leave a note for the manager to call me in the morning. The following morning, I never received a phone call so I called myself. When I called the woman, she gave the phone to the manager and I told him my situation. I described to both workers what my dress shirt looked like and how it was one of my favorite shirts. The manager then gaslighted me by saying “sometimes people mistakenly think they brought in 10 things when it’s often 9.” I continuously told him how I was certain I was missing a shirt. He then told me he will work with me and then rudely hung up on me. About a week later and no update. I will never continue my business here again. I understand the company receive lots of items per day, but as a customer, I know the amount of clothing I dropped off and expect to pick up. Not sure why my missing shirt wasn’t indicated on the ticket, perhaps it got ruined or lost, so they deleted it off the ticket. Overall, the other reviews for this place makes sense because other customer notified lost personal clothing as well.
gail whittaker
I took my husbands dress suit to be cleaned. I told them it had fallen and been laid on by our cat. “No problem, there’s an extra charge for pet hair”. That’s fine. No worries. I get a call the next day, with the owner telling me that they just don’t have time to remove “this much” cat hair and I needed to pick it up. Ok. Went to pick it up and found this note attached. They really need a lesson on customer Service.The note said: (can’t attach picture to this)“2nd cat lady that came in. ?. Already tagged in. Just need to do cat hair. My eyes were getting itchy”.Learn some customer service skills, you have none.Service: Special care fabric cleaning
Jack Reynolds
Stay Away from this place. They will cheat you and rip you off
Jennie Smith
Been using them for several years. Have always been pleased with them.
Jennifer Kelly
I love the drive thru. First time customer and yep I'm going back ?
Milene Zapata
I took my clothes there and they didn't want to tell me how much I was going to pay. When I pick ed it up I could not believe the overpriced they were charging.I would have preferred to buy new clothes with that money....too expensive