I have been a loyal customer for 2 years and I always get a "Brazilian" or "Armpit" wax. My last visit I wanted to do a full bikini and it was brought to my attention that the labia hair is not removed after my appointment. I felt uncomfortable and called to request a clean up. They told me moving forward if I want all hair removed from the front they will charge me for a brazilian ($65) which in my opinion is "cutting corners" with pricing and service. Reason being is that I do NOT want a butt strip. At European Wax Center they only charge me ($56) for a FULL bikini up to my standards. I also came by today wanting to purchase their "clarifying" spray because I do enjoy their line of products. The front desk lady had no interest on helping me look for the product and I walked out without my purchase I wanted. I'am disappointed with the company and will no longer be giving my business here. I hope my review gave some insight to future and present customers.
Nura Baaba
Aug 2024
Taylor and Breana are both great, they’re efficient and make you feel comfortable. I’m always in and out quickly with great results.
Adila Saher
Jul 2024
This was my second time at this location, and my experience was very good. I will definitely recommend Taylor. She made the entire sugaring and vajacial process comfortable and easy.i will be back for sure.
Elecia J.
Jun 2024
My 1st time sugaring and I would def recommend this place. I went to Kim. She was and IS amazing. She was very thorough and explained the process. I also had a v-facial which was a great add on. Kim is quick and efficient. For those wondering sugaring hurts just like waxing no more no less. lol. So DONT GO WITH A BUSH. The longer the hair the more it hurts in my opinion. But even with that the after results are amazing. I have sensitive skin and waxing always broke me out. I've had no breakouts with the sugaring. Minor itching but only along the bikini line where the underwear rubs against your skin. I'd give my experience a 10/10. Will be back regularly. lol. Hope this review helps.
Cierra McGill
Jun 2024
I just had my first appointment at this location and I am so extremely happy with it. Kim is absolutely AMAZING!!! I have found my person after going to 3 different locations and that’s a big deal! She is so down to earth and personable, she is so quick and her work was flawless! I didn’t want to get off the table and I have NEVER said that after a sugaring appointment?. She was hands down the best sugaring experience I’ve had. Thank you Kim, I appreciate you!
Jacqueline Threadgill
Jun 2024
Do not go to Briana! She was unfriendly and did a terrible job! My appointment was with Taylor, who does a great job. Upon arrival I was surprised to be called back by Briana. After informing her I had an appointment with Taylor, she informed me that Taylor called out from work today…..It’s unprofessional that I was not notified of Taylor’s absence…especially when they charge $25 for missed appointments! This is one-sided! Needless to say, I will never go back to this location again!!!!!
Unfortunately, I couldn’t respond to NYC’s reply. I can honestly say that I was never notified of Taylor’s absence nor was I informed when I arrived. As mentioned, I was shocked to be called back by Briana. NYC’s reply is simply untrue. I expressed this to Briana who said she told the manager but nothing was done.
Daya VR
Jun 2024
I've been going to Kim for wax sugaring for a while now, and I couldn't be happier with my experience! From my very first visit, Kim made me feel comfortable and at ease. She is incredibly professional, friendly, and skilled at what she does. The process is much less painful than I expected, and the results are consistently fantastic. My skin always feels so smooth and soft afterward.
Kim's attention to detail and commitment to hygiene are top-notch, and she always makes sure I'm satisfied with the results. Her warm personality and expertise make every appointment a pleasure. If you're looking for an exceptional wax sugaring experience, I highly recommend Kim. She truly excels at what she does, and I always look forward to my next visit!
Raven Warren
Jun 2024
Team Kim! And I love how the owner upkeep’s the place. I travel 1hr every month to see Kim. Great technique = no ingrowns and she’s always on time…worth every minute.
Tamia Pickering
Taylor did amazing! 10/10 !!
Lisbeth Morejon
Awesome place for Waxing! Taylor is the best !
Sophia F.
I have been a loyal customer for 2 years and I always get a "Brazilian" or "Armpit" wax. My last visit I wanted to do a full bikini and it was brought to my attention that the labia hair is not removed after my appointment. I felt uncomfortable and called to request a clean up. They told me moving forward if I want all hair removed from the front they will charge me for a brazilian ($65) which in my opinion is "cutting corners" with pricing and service. Reason being is that I do NOT want a butt strip. At European Wax Center they only charge me ($56) for a FULL bikini up to my standards. I also came by today wanting to purchase their "clarifying" spray because I do enjoy their line of products. The front desk lady had no interest on helping me look for the product and I walked out without my purchase I wanted. I'am disappointed with the company and will no longer be giving my business here. I hope my review gave some insight to future and present customers.
Nura Baaba
Taylor and Breana are both great, they’re efficient and make you feel comfortable. I’m always in and out quickly with great results.
Adila Saher
This was my second time at this location, and my experience was very good. I will definitely recommend Taylor. She made the entire sugaring and vajacial process comfortable and easy.i will be back for sure.
Elecia J.
My 1st time sugaring and I would def recommend this place. I went to Kim. She was and IS amazing. She was very thorough and explained the process. I also had a v-facial which was a great add on. Kim is quick and efficient. For those wondering sugaring hurts just like waxing no more no less. lol. So DONT GO WITH A BUSH. The longer the hair the more it hurts in my opinion. But even with that the after results are amazing. I have sensitive skin and waxing always broke me out. I've had no breakouts with the sugaring. Minor itching but only along the bikini line where the underwear rubs against your skin. I'd give my experience a 10/10. Will be back regularly. lol. Hope this review helps.
Cierra McGill
I just had my first appointment at this location and I am so extremely happy with it. Kim is absolutely AMAZING!!! I have found my person after going to 3 different locations and that’s a big deal! She is so down to earth and personable, she is so quick and her work was flawless! I didn’t want to get off the table and I have NEVER said that after a sugaring appointment?. She was hands down the best sugaring experience I’ve had. Thank you Kim, I appreciate you!
Jacqueline Threadgill
Do not go to Briana! She was unfriendly and did a terrible job! My appointment was with Taylor, who does a great job. Upon arrival I was surprised to be called back by Briana. After informing her I had an appointment with Taylor, she informed me that Taylor called out from work today…..It’s unprofessional that I was not notified of Taylor’s absence…especially when they charge $25 for missed appointments! This is one-sided! Needless to say, I will never go back to this location again!!!!!
Unfortunately, I couldn’t respond to NYC’s reply. I can honestly say that I was never notified of Taylor’s absence nor was I informed when I arrived. As mentioned, I was shocked to be called back by Briana. NYC’s reply is simply untrue. I expressed this to Briana who said she told the manager but nothing was done.
Daya VR
I've been going to Kim for wax sugaring for a while now, and I couldn't be happier with my experience! From my very first visit, Kim made me feel comfortable and at ease. She is incredibly professional, friendly, and skilled at what she does. The process is much less painful than I expected, and the results are consistently fantastic. My skin always feels so smooth and soft afterward.
Kim's attention to detail and commitment to hygiene are top-notch, and she always makes sure I'm satisfied with the results. Her warm personality and expertise make every appointment a pleasure. If you're looking for an exceptional wax sugaring experience, I highly recommend Kim. She truly excels at what she does, and I always look forward to my next visit!
Raven Warren
Team Kim! And I love how the owner upkeep’s the place. I travel 1hr every month to see Kim. Great technique = no ingrowns and she’s always on time…worth every minute.