I own Penney Counter, an accounting firm. When our system went down late on a Friday, James Darroch and his team at SorceTek Technology Group stepped up in a way you don’t see often.
I reached out expecting to hear back the following week. Instead, James called from the golf course (literally) and had his team with Tyler and Christian Laney working on the issue straight away.
By Monday, everything was running again and we had a long-term plan in place to prevent it from happening again.
The responsiveness, care, and follow through is what business owners need.
When my employer was in need of a modern VoIP phone system, I knew that it would take extensive research to find the right provider. I turned to SorceTek Technology Group for help. Not only did they take on the bulk of research and provider evaluation. After providing a list of providers with competitive rates, we were able to secure one which met our needs while also saving on monthly cost around internet services - without having to pay out additional expenses such as billable hours or service fees to SorceTek.
November 2022
How often can you say you love interacting with support? SorceTek provides absolutely fantastic support services and team members like Ramez and Abdu go above and beyond for their clients. IT can be so frustrating as a small business owner - having the SorceTek team in our corner gives me incredible peace of mind and I know our tech stack works as efficiently as possible. Every business is different, SorceTek worked with us to understand our unique pain points, and figure out the best solutions. If you're looking for a great managed IT partner, you've found it.
I own Penney Counter, an accounting firm. When our system went down late on a Friday, James Darroch and his team at SorceTek Technology Group stepped up in a way you don’t see often.
I reached out expecting to hear back the following week. Instead, James called from the golf course (literally) and had his team with Tyler and Christian Laney working on the issue straight away.
By Monday, everything was running again and we had a long-term plan in place to prevent it from happening again.
The responsiveness, care, and follow through is what business owners need.
If you’re looking for an IT partner... read full review
When my employer was in need of a modern VoIP phone system, I knew that it would take extensive research to find the right provider. I turned to SorceTek Technology Group for help. Not only did they take on the bulk of research and provider evaluation. After providing a list of providers with competitive rates, we were able to secure one which met our needs while also saving on monthly cost around internet services - without having to pay out additional expenses such as billable hours or service fees to SorceTek.
How often can you say you love interacting with support? SorceTek provides absolutely fantastic support services and team members like Ramez and Abdu go above and beyond for their clients. IT can be so frustrating as a small business owner - having the SorceTek team in our corner gives me incredible peace of mind and I know our tech stack works as efficiently as possible. Every business is different, SorceTek worked with us to understand our unique pain points, and figure out the best solutions. If you're looking for a great managed IT partner, you've found it.