PROCO Roofing FRISCO

PROCO Roofing, a local, licensed, and community-focused roofing company, has earned a reputation for exceptional service and quality workmanship. The business came highly recommended by an insurance agent, and they have consistently delivered on their promise of professionalism and customer satisfaction. Customers appreciate how quickly they respond and how well they handle roof repairs, often at reasonable prices. Many mention that PROCO Roofing is more reliable and trustworthy than other roofing companies in the DFW area. The company's approach is marked by transparency and communication. When a customer reached out, they were promptly contacted by the sales manager, who took the time to explain the roof inspection process and assigned a dedicated project manager to guide them through the entire project. The project manager, David Cornejo, conducted a thorough inspection, documenting the damage and explaining the issues to the customer, rather than simply delivering a verdict. Customers felt well-informed throughout the process, especially when discussing details like shingle color and quality. PROCO Roofing's expertise and dedication were further demonstrated during the insurance claim process. David accompanied the customer to the site visit with the claims adjuster, helping to explain the damage and ensuring the roof replacement was approved. The roofing crew was praised for their professionalism, efficiency, and attention to cleanliness, even when unexpected issues arose from previous roofing installations. They arrived on time and did a great job replacing the roof, leaving the site clean afterward. The team is known for handling all roofing needs, whether residential or commercial, and working with different roof types. The company takes the time to address any problems, ensuring the job is completed to the customer's satisfaction. The project manager, David, conducted a final inspection, going above and beyond to ensure complete satisfaction, even addressing minor concerns that the customer had not noticed. PROCO Roofing’s commitment to customer service extends beyond project completion. The company followed up with customers after final payments to ensure ongoing satisfaction. Many customers recommend PROCO Roofing for their honesty, expertise, and dedication to quality work, emphasizing their open and transparent communication throughout the process.