Went to see Dr Bapna as this clinic is accepted by insurance and she was the only available doctor (I called 10 places). There was 100% a reason there are more negative reviews than good ones, while Dr Bapna was fine the staff and billing absolutely ruined the experience for me. Unprofessional, unorganized, not sure if the person I dealt with was new or just incompetent but she didn't seem like she knew what she was doing. Regardless, what really got me was billing. I went in for a checkup, basic bloodwork and physical which should be free, yet they charged my insurance as if it was "diagnostic" when they should've coded as "preventative".... read full review
January 2024
I've given this establishment multiple chances and I just can't do it anymore. Save yourself the headache and AVOID THIS PLACE AT ALL COSTS. Reasons I'll never return: 1. The "nurse" drawing my blood literally dropped a vial and had to draw blood again. 2. Called me and told me I'm anemic so I make an appointment but then I'm told I'm not anemic? Upon my insistence they check again and turns out I'm severely anemic. 3. Lost my labs and still billed my insurance (pretty sure this is insurance fraud; I took time off work to be at my appointment and paid a copay, so this was a waste of time and and money) 4. Found out I need to... read full review
April 2022
Been coming here since 2018 and loved these folks until.... they merged or whatever they did. Now can't make an appointment online, can't get through to anyone on the phone. We can no longer recommend them. The doctor and the people in the office were great so this is very sad to see. Also the hours aren't as accommodating.
Went to see Dr Bapna as this clinic is accepted by insurance and she was the only available doctor (I called 10 places). There was 100% a reason there are more negative reviews than good ones, while Dr Bapna was fine the staff and billing absolutely ruined the experience for me. Unprofessional, unorganized, not sure if the person I dealt with was new or just incompetent but she didn't seem like she knew what she was doing. Regardless, what really got me was billing. I went in for a checkup, basic bloodwork and physical which should be free, yet they charged my insurance as if it was "diagnostic" when they should've coded as "preventative".... read full review
I've given this establishment multiple chances and I just can't do it anymore. Save yourself the headache and AVOID THIS PLACE AT ALL COSTS. Reasons I'll never return: 1. The "nurse" drawing my blood literally dropped a vial and had to draw blood again. 2. Called me and told me I'm anemic so I make an appointment but then I'm told I'm not anemic? Upon my insistence they check again and turns out I'm severely anemic. 3. Lost my labs and still billed my insurance (pretty sure this is insurance fraud; I took time off work to be at my appointment and paid a copay, so this was a waste of time and and money) 4. Found out I need to... read full review
Been coming here since 2018 and loved these folks until.... they merged or whatever they did. Now can't make an appointment online, can't get through to anyone on the phone. We can no longer recommend them. The doctor and the people in the office were great so this is very sad to see. Also the hours aren't as accommodating.