$24 bucks and the car has areas where it was still dirty, Water spots. Won't be back.
Daniel Butler
Jan 2026
Sam...is awesome and very attentive
Jennifer McGregor
Jan 2026
Attendant was very friendly and helpful. 🙂 They have a special right now, get 1 whole month of unlimited washes for the price of their lowest-price car wash.
Alan Gonzalez
Jan 2026
Shady business practices and unprofessional customer service— would NOT recommend. After being a loyal customer for years, I decided to upgrade my car wash membership from single car to their multi-car membership (3 cars). However, their system never cancelled my original single-car membership and double-charged my family for several months. Once my family realized we were paying for an additional membership for no discernible reason, we contacted management expecting some remediation for the erroneous charges. Simple fix, right? WRONG.
After going to their Basswood location, I was told to expect a call from management in the coming days. After a week, I received a call from somebody named Sterling, who reassured me that not only was he unable to refund/credit my account, but that it was MY FAULT for not noticing the fraudulent charges in my bank account in the first place (???). Disappointed, I ended the call without any solution to a problem that could have easily been avoided if my new, upgraded membership had been processed correctly in the first place. After confirming certain details with my family and my bank, I tried calling Sterling back, only to find out my number was BLOCKED. I tried calling back the Basswood location as well, only to find my number was blocked from there as well.
I promptly cancelled my membership and will be filing a complaint with the BBB soon as a result of how Caliber handled this situation. There are plenty of other car washes in the area and strongly encourage other customers to take their business elsewhere.
Jorum Mwangi (sinzia)
Jan 2026
A nice car wash
Carina L
Jan 2026
Have been trying to call to cancel a subscription they promised I wouldn't be signed up for, nobody answers. Yet the monthly payment keeps being taken out of my account and I haven't been there ever again besides the one time.
Tony Mason
Jan 2026
This location is one of the worst. Usually they wipe windows hood and trunk with their wand before you go in but this one only wipes windshield and rear lights. If they don’t get any better I’m going to cancel my monthly wash and find somewhere else.
Jason Stackhouse
Jan 2026
Sterling was the person Who helped me with my issues I had another location that was awful and Sterling stepped up and made everything that I needed to make right; right. He has a Great attitude great help if you are with caliber car wash go to Basswood. Thanks brother.
Edgar Jimenez
Dec 2025
Watch out you are not being doble charged the owner won’t give you your money back because according to him you should pay better attention to your finances.
Angela Foster
Dec 2025
Would NOT recommend. Their machines ripped the antenna housing off of my car..($1500 to repair). Their employee went and retrieved the broken housing and gave it to me yet, they refused to even negotiate any type of settlement. Will be canceling 3 accounts here.
T.W Beaty
$24 bucks and the car has areas where it was still dirty, Water spots. Won't be back.
Daniel Butler
Sam...is awesome and very attentive
Jennifer McGregor
Attendant was very friendly and helpful. 🙂 They have a special right now, get 1 whole month of unlimited washes for the price of their lowest-price car wash.
Alan Gonzalez
Shady business practices and unprofessional customer service— would NOT recommend. After being a loyal customer for years, I decided to upgrade my car wash membership from single car to their multi-car membership (3 cars). However, their system never cancelled my original single-car membership and double-charged my family for several months. Once my family realized we were paying for an additional membership for no discernible reason, we contacted management expecting some remediation for the erroneous charges. Simple fix, right? WRONG.
After going to their Basswood location, I was told to expect a call from management in the coming days. After a week, I received a call from somebody named Sterling, who reassured me that not only was he unable to refund/credit my account, but that it was MY FAULT for not noticing the fraudulent charges in my bank account in the first place (???). Disappointed, I ended the call without any solution to a problem that could have easily been avoided if my new, upgraded membership had been processed correctly in the first place. After confirming certain details with my family and my bank, I tried calling Sterling back, only to find out my number was BLOCKED. I tried calling back the Basswood location as well, only to find my number was blocked from there as well.
I promptly cancelled my membership and will be filing a complaint with the BBB soon as a result of how Caliber handled this situation. There are plenty of other car washes in the area and strongly encourage other customers to take their business elsewhere.
Jorum Mwangi (sinzia)
A nice car wash
Carina L
Have been trying to call to cancel a subscription they promised I wouldn't be signed up for, nobody answers. Yet the monthly payment keeps being taken out of my account and I haven't been there ever again besides the one time.
Tony Mason
This location is one of the worst. Usually they wipe windows hood and trunk with their wand before you go in but this one only wipes windshield and rear lights. If they don’t get any better I’m going to cancel my monthly wash and find somewhere else.
Jason Stackhouse
Sterling was the person Who helped me with my issues I had another location that was awful and Sterling stepped up and made everything that I needed to make right; right. He has a Great attitude great help if you are with caliber car wash go to Basswood. Thanks brother.
Edgar Jimenez
Watch out you are not being doble charged the owner won’t give you your money back because according to him you should pay better attention to your finances.
Angela Foster
Would NOT recommend. Their machines ripped the antenna housing off of my car..($1500 to repair). Their employee went and retrieved the broken housing and gave it to me yet, they refused to even negotiate any type of settlement. Will be canceling 3 accounts here.