I moved from Fort Worth to Crowley, that didn't cause me to fine another cleaners closer to me. I'm still a customer @ this location! Thank you Amanda ?, you're such a Sweetheart and my shirts look and feel brand new!
October 2024
Our dog was under the weather in the middle of the night and had an incident on one of our nice rugs. Cleaned it up best we could and immediately called around for quotes/cleaning same day.
Kite's came and picked it up that very morning at 10am. The price of the cleaning.. I thought was high; as the quotes I received prior were much lower. The rug/carpet cleaning department was closed; so I came back today (Monday).
Miguel gave me a tour of the rug cleaning portion of the facilities, unrolled my rug, and even had video of my rug being cleaned.
Immediately noticed that Miguel was a man who not only took... read full review
July 2024
Customer service was exceptional and the provided outcome was as expected. My issue is with pricing. They charge $11.30 to clean a cotton polo whereas the competitor around the corner charges $4.89. I take extreme exception to this. They told me it was because they are custom. Come on, the process to dry clean an item is the same whichever business you use. Also, they shrunk an expensive linen shower curtain by 5”. They said, yeah, that can happen. I will not be a repeat customer.
I moved from Fort Worth to Crowley, that didn't cause me to fine another cleaners closer to me. I'm still a customer @ this location! Thank you Amanda ?, you're such a Sweetheart and my shirts look and feel brand new!
Our dog was under the weather in the middle of the night and had an incident on one of our nice rugs. Cleaned it up best we could and immediately called around for quotes/cleaning same day.
Kite's came and picked it up that very morning at 10am. The price of the cleaning.. I thought was high; as the quotes I received prior were much lower. The rug/carpet cleaning department was closed; so I came back today (Monday).
Miguel gave me a tour of the rug cleaning portion of the facilities, unrolled my rug, and even had video of my rug being cleaned.
Immediately noticed that Miguel was a man who not only took... read full review
Customer service was exceptional and the provided outcome was as expected. My issue is with pricing. They charge $11.30 to clean a cotton polo whereas the competitor around the corner charges $4.89. I take extreme exception to this. They told me it was because they are custom. Come on, the process to dry clean an item is the same whichever business you use. Also, they shrunk an expensive linen shower curtain by 5”. They said, yeah, that can happen. I will not be a repeat customer.