About Balch Interventional Pain and Wellness Center
Balch Interventional Pain and Wellness Center is a highly-regarded medical practice with a compassionate and knowledgeable staff. Patients praise the center's doctors, including Dr. Cayli Balch, for their excellent listening skills, friendly demeanor, and thorough explanations of treatment options. The office staff is also commended for being super friendly and efficient, often checking patients in and out quickly. However, some patients have experienced issues with medication refills, including delays and lost prescriptions. Additionally, a recent introduction of a call center has caused frustration for some patients, who report difficulty getting in touch with staff and waiting for responses to their questions or concerns. Overall, the center's strengths in patient care and communication are notable, although some areas for improvement are identified.
Dr. Robert Balch and Dr. Cayli Balch are both very caring and understanding. They have tremendous knowledge about disease processes and interventions. They are both wonderful...the best! I would refer friends and family to them in a heartbeat.
They are amazing they take time to listen amd care about your overall well being
One of the best pain mgt clinics I have had to work on my pain issues. Dr. Burns is one of the best, she listens to all my concerns and addresses them immediately. The whole staff of Dr,s are very professional and knowledgeable Robert, Cali Balch even the staff is the best in the world. I give them 100% all across the board to each and every one that is part of their crew.