Balch Interventional Pain and Wellness Center

Balch Interventional Pain and Wellness Center is a highly-regarded medical practice with a compassionate and knowledgeable staff. Patients praise the center's doctors, including Dr. Cayli Balch, for their excellent listening skills, friendly demeanor, and thorough explanations of treatment options. The office staff is also commended for being super friendly and efficient, often checking patients in and out quickly. However, some patients have experienced issues with medication refills, including delays and lost prescriptions. Additionally, a recent introduction of a call center has caused frustration for some patients, who report difficulty getting in touch with staff and waiting for responses to their questions or concerns. Overall, the center's strengths in patient care and communication are notable, although some areas for improvement are identified.