Boone's Heating and Cooling

Heating & Air Conditioning/HVAC, Air conditioning contractor, HVAC contractor

3372 Garden Brook Dr, Farmers Branch, Texas 75234
(972) 646-1824

Reviews

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  • Jo Skabo
    Dec 2024

    Great service!

  • Pat Shaunessy
    Dec 2024

    Excellent service from Willard and David, our technician!
    They kept us informed as to when David would arrive. He showed up on time and installed the parts that were ordered. Good experience!

  • Daylon Carroll
    Oct 2024

    I've had Willard for years. Since their merger with Boone's Heating and Cooling, I have not been disappointed with the additional services the merger made available to me. Kaylie Grandll recently served my HVAC unit. She was thorough and patient. I felt like she was willing to answer each of my questions and represented Willard well.

  • Marty Becker
    Oct 2024

    I remembered them from their TV ads so thought I would give them a try when I needed some help with my toilet. They didn't respond to their website request I put in so I had to call them. They did respond same day sending out a tech.
    I was very surprised at the price of $500+ to fix my toilet but didn't want to have to pay the service call and then try to get another company out so I let their tech go ahead.
    I feel the products they used to fix the toilet was no more expensive than $50.00 and tech was done in 45 minutes so hate to think how much I overpaid for the work but not my area of expertise.
    Paid by card and never got a copy of the receipt or what the warranty was o the work. I had to call their office to ask for a copy of the receipt and asked someone to get back to me on the warranty of their work. Still waiting........
    For the price they charged and the low cost material they used, I doubt I will be contacting them in the future.
    October 7, 2024 I received a telephone call from Williards explaining that they did an overcharge and refunded me a reasonable amount that made the service work done somewhere around a normal charge.
    What I failed to still get was a written understanding of the warranty on the work performed which I responded to their refund email multiple times asking for this and I still have not received. I am sorry but I just don't feel 100% good regarding this process and probably will not contact them if I need work in the near future.

  • David Barbosa
    Oct 2024

    Daniel is courteous very polite and he knows what he’s doing. I appreciate his efficiency.

  • Jeff Ames
    Oct 2024

    Charles did a great job Boones Heating & Air has been servicing my house for years.

  • Tom and Kay
    Sep 2024

    Jorge, was very helpful, he lessened and took notes on all of the issues with the install of our AC unites.

  • Wolf-E E wumae
    Sep 2024

    Marco Gonzales did a fine job. He was very courteous and friendly while answering all of our questions. A/C working fine!

  • Suzanne Murphy
    Sep 2024

    Daniel was wonderful

    So patient and worked so hard to figure out the issue with my thermostat

    Please make sure he returns at next visit

  • Jacob Twombly
    Aug 2024

    Omar provided amazing customer service and arrived early. He was very knowledgeable and guided me to a great solution for repairing my AC. I would highly recommend this company to anyone looking for AC work!

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Boone's Heating and Cooling

3372 Garden Brook Dr, Farmers Branch

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Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours