WellMed at Elgin

I have been a patient of Lindsey Hansen for several years, and I have the greatest confidence in her skills. In fact, I credit her with saving my life by noticing a change in my blood work results which prompted her to notify my cardiologist, who in turn discovered that I had an aortic aneurysm which required immediate, life saving surgery.However, the recent turnover of this practice to WellMed has been a disaster for patients. Communication has gone to hell in a handbasket, and as of the end of the year, they no longer accept many insurance companies, a fact that they did not proactively communicate to patients. Such lack of communication is absolutely unacceptable!... read full review

I've been a patient for several years at this clinic. I have had a horrible time with them the past few days. I was in on a Friday afternoon to see TJ. My pharmacy never got the 4 new prescriptions. I called wellmed answering service, was told the clinic didn't give them closing info. I've call 3 times this morning. Was told they would send a message to the clinic. Called 2 hours later. Asked for the one call person. No call back 1 1/2 hours later called again. I was told the on call person doesn't refill prescriptions and to call back tomorrow. I wasn't prescribed an asprin. A heavy duty antibiotic, additional diabetic medication, a nebulizer... read full review

I have been a patient of Lindsey Hansen for several years, and I have the greatest confidence in her skills. In fact, I credit her with saving my life by noticing a change in my blood work results which prompted her to notify my cardiologist, who in turn discovered that I had an aortic aneurysm which required immediate, life saving surgery. However, the recent turnover of this practice to WellMed has been a disaster for patients. Communication has gone to hell in a handbasket, and as of the end of the year, they no longer accept many insurance companies, a fact that they did not communicate to patients. This lack of communication is absolutely unacceptable! I sincerely... read full review