Great customer service without being pushy. Needed to find a sent for a replacement seeing as it was discontinued and the ladies were so helpful and helped me find something without complain and making me feel like they actually cared for me to leave happy.
March 2026
Went into ulta to exchange my foundation since it was re-formulated. Kayla was amazing! She helped me find the perfect shade! Her personality was so friendly and inviting! She provided the customer service I've had in a while! Thank you Kayla!
February 2026
After struggling to find the right foundation shade online, I finally decided to stop by the store. It was packed, and honestly, I felt a little embarrassed to ask for help. But Kahlani approached me with such kindness and genuine willingness to assist that I immediately felt comfortable.
She took her time helping me find the perfect foundation match and was incredibly pleasant throughout the entire interaction. Her customer service was exceptional — attentive, patient, and truly focused on making sure I left happy.
I’m extremely grateful for her help. Thank you, Kahlani, for going above and beyond. Employees like her are exactly... read full review
Great customer service without being pushy. Needed to find a sent for a replacement seeing as it was discontinued and the ladies were so helpful and helped me find something without complain and making me feel like they actually cared for me to leave happy.
Went into ulta to exchange my foundation since it was re-formulated. Kayla was amazing! She helped me find the perfect shade! Her personality was so friendly and inviting! She provided the customer service I've had in a while! Thank you Kayla!
After struggling to find the right foundation shade online, I finally decided to stop by the store. It was packed, and honestly, I felt a little embarrassed to ask for help. But Kahlani approached me with such kindness and genuine willingness to assist that I immediately felt comfortable.
She took her time helping me find the perfect foundation match and was incredibly pleasant throughout the entire interaction. Her customer service was exceptional — attentive, patient, and truly focused on making sure I left happy.
I’m extremely grateful for her help. Thank you, Kahlani, for going above and beyond. Employees like her are exactly... read full review