About True Cost Pool Supplies
True Cost Pool Supplies is a highly regarded business that consistently provides excellent customer service and expert knowledge. Libby, Melissa, and Rick are praised for their patience, helpfulness, and deep understanding of pool maintenance and supplies. Customers appreciate the personalized attention they receive, with staff remembering them by name and guiding them through any issues or questions. During the pandemic, the business went the extra mile to support new pool owners, offering free water testing and detailed instructions to ensure their pools remained in top condition. True Cost Pool Supplies has earned a reputation as a trusted and reliable resource for all pool-related needs within the community.
Amazing customer service!! Everyone is super knowledgeable and will definitely guide you in the right direction to make sure your pool stays clean! Best prices and availability, if they don’t have it, they will get it!! I will definitely only use True Cost for anything with my pool!!
Fabulous customer service, helpful and knowledgeable! They will help you problem solve, from a distance, through text, through pictures, whatever! I love that they are local too! They will get all my pool business!
Very knowledgeable staff! Extremely helpful! Great customer service! We stumbled upon the store because they were the only ones in El Paso that had a part we needed. We were so impressed with the customer service we have made this our new pool store even though we live in Horizon. It is definitely worth the drive. Highly recommend!!