It's a big facility and you are moved from one room to another, but it is very efficiently run, the staff is friendly and know what they are doing. I especially want to commend Dr. Javier De La Torre for his professionalism, knowledge, and ability to describe the medical information to the patient. I also found Vanesa Soto very professional and friendly in the final step with surgery counseling. I feel confident to have my cataract surgery performed at this facility.
January 2026
Procedure: Combined Cataract and glaucoma surgery. As s new patient to Southwest Eye Institute, having transferred from a very long-term affiliation with another physician upon his retirement, I did not know what to expect from SEI. However, my concerns were immediately put to rest upon my initial arrival at El Paso West, then at El Paso East and the Surgical Center next door. The friendliness, knowledge, individualization, and overall care which I encountered at each office was incomparable! Every tiny procedure was explained to me in detail before it occurred! The advanced technology for various measurements and treatments was very impressive, also, but it would... read full review
January 2026
I had an emergency and was treated almost immediately! Everyone from the front desk, to the technicians and Dr. de La Torre took me seriously and treated me with patience, concern and respect. Everyone was professional and very well trained and educated.
It's a big facility and you are moved from one room to another, but it is very efficiently run, the staff is friendly and know what they are doing. I especially want to commend Dr. Javier De La Torre for his professionalism, knowledge, and ability to describe the medical information to the patient. I also found Vanesa Soto very professional and friendly in the final step with surgery counseling. I feel confident to have my cataract surgery performed at this facility.
Procedure: Combined Cataract and glaucoma surgery. As s new patient to Southwest Eye Institute, having transferred from a very long-term affiliation with another physician upon his retirement, I did not know what to expect from SEI. However, my concerns were immediately put to rest upon my initial arrival at El Paso West, then at El Paso East and the Surgical Center next door. The friendliness, knowledge, individualization, and overall care which I encountered at each office was incomparable! Every tiny procedure was explained to me in detail before it occurred! The advanced technology for various measurements and treatments was very impressive, also, but it would... read full review
I had an emergency and was treated almost immediately! Everyone from the front desk, to the technicians and Dr. de La Torre took me seriously and treated me with patience, concern and respect. Everyone was professional and very well trained and educated.