About Massage Envy
Massage Envy in El Paso, TX offers a variety of wellness services including therapeutic massages, stretch sessions, facials, and skin care treatments. Customers appreciate the professionalism and skill of the therapists, with many praising specific therapists for their excellent touch and ability to listen to concerns. The staff, including managers, are often described as welcoming, kind, and helpful, creating a relaxing environment for clients. Some reviews highlight highly positive experiences, calling certain therapists the best in town and noting that sessions helped relieve stress and improve overall well-being. However, there are also mixed reviews; one customer expressed dissatisfaction with a massage that did not meet expectations, citing lack of attention to specific areas and difficulty relaxing due to room conditions. Overall, Massage Envy in El Paso is seen as a place where clients can book sessions to help feel and look their best, with a generally friendly atmosphere and professional staff dedicated to personalized care.
Great and relaxing time! One of the best massages ever! Hope, was my therapist and she was so GOOD.
She listened to my concerns and gave me excellent feedback.
The manager was inviting, kind, very welcoming and super helpful!
Not impressed at all. My husband booked us full body massages for 60 minutes. I walked in the room at 2:02 and walked out at 2:44. We were told that included 5 minute pre and post consultation. Still didn’t add up to 60 minutes. Therapist never touched my legs and only touched my arms to move them on the table. I not only told the therapist but also pointed to a spot on my lower back that needed attention which he never touched. I also found it very hard to relax in a room that smelled. I was nauseated the whole time. The only reason I didn’t give a 1 star is because the front desk was polite and my husband said his massage was good.
Nikki was amazing. I got the full body massage with focus on upper back/body. Definitely worth it. I also signed up for the membership which seems like a great deal for the discounts and perks it provides. It's a great way to get some self care in at least once a month.