About Geek Squad
Geek Squad, a service provided by Best Buy, offers repair, installation, and setup services for various technologies, including computer and tablet repair, TV and home theater repair, and more. With over 1,100 locations, they can fix most makes and models, regardless of where they were purchased. While some locations may have issues with management and customer service, others provide friendly and professional service. The company's Total Tech package offers great value, including a lifetime guarantee on products and services. Additionally, Geek Squad's counter staff can assist with issues and even order replacement parts online to complete repairs.
I had a great experience They succeeded in data recovery and transferred it to my Dell Computer for a price that covered all my electronics for a year. I found them very skilled and professional.
As per all the other reviews here this location is definitely brought down by its management orLa k there of. Extremely poor Customer service at this location in El Paso. The employees are very poorly trained and unfortunately very rude.
I am a big fan of Best Buy and use their Total Tech coverage often. Today I purchased a screen cover for my iPhone. The screen protector is guaranteed for life. So, in case of visible scratches or any other damages to the Screen Best Buy will change the screen at no extra charges. This is really an incredible value. Service was as always friendly and professional. I highly recommend the Total tech package as it offers great value!