They are all trained to take your money. Starting from the girls in the front to the people in the back. My honest review!! I was hesitant to write a review, but that is the honest truth.
January 2024
You guys have very poor customer service!!! I took both my cats in for a surgery consult. The techs took my cats back for their appointment without allowing me to go with, and I wasn't able to ask questions or speak to the vet. They didn't explain anything at all, even the charges were vague. We went through with the surgery because we had no choice at this point, it was needed. I have concerns with one of my cats and have a pending followup on Monday for her 2 weeks. I was told that if I want to speak to the vet regarding my concern from a server that he did, it would be another charge! When in the world does this happen?!!! When I picked up my cats from surgery... read full review
December 2023
OMG! DON'T LEAVE YOUR PET WITH THESE PEOPLE! I wish I had read these reviews before I trusted these people with my dog. I had gone to this clinic since I was a kid, but there is an obvious difference from then until now. I had to many outside to name, so I will abbreviate them as best as I can for example: Unprofessional manager-neglected to call me for two days. Cash grab- hidden fees that brought my chargers well over $500. for a weeks 12 days. Threats/ultimatum from staff - pay for ineffective sedation, or come and pick up your dog (dispute the fact that we were out of town). Save yourself and your wallet the aches and pains of trusting these people with your... read full review
They are all trained to take your money. Starting from the girls in the front to the people in the back. My honest review!! I was hesitant to write a review, but that is the honest truth.
You guys have very poor customer service!!! I took both my cats in for a surgery consult. The techs took my cats back for their appointment without allowing me to go with, and I wasn't able to ask questions or speak to the vet. They didn't explain anything at all, even the charges were vague. We went through with the surgery because we had no choice at this point, it was needed. I have concerns with one of my cats and have a pending followup on Monday for her 2 weeks. I was told that if I want to speak to the vet regarding my concern from a server that he did, it would be another charge! When in the world does this happen?!!! When I picked up my cats from surgery... read full review
OMG! DON'T LEAVE YOUR PET WITH THESE PEOPLE! I wish I had read these reviews before I trusted these people with my dog. I had gone to this clinic since I was a kid, but there is an obvious difference from then until now. I had to many outside to name, so I will abbreviate them as best as I can for example: Unprofessional manager-neglected to call me for two days. Cash grab- hidden fees that brought my chargers well over $500. for a weeks 12 days. Threats/ultimatum from staff - pay for ineffective sedation, or come and pick up your dog (dispute the fact that we were out of town). Save yourself and your wallet the aches and pains of trusting these people with your... read full review