Reviews for Casa Lincoln Service
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 7AM - 1PM
Sunday: Closed
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accepts credit cards free wi-fi
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Casa Lincoln Service
5815 Montana Ave, El Paso
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My family has had nothing but issues with a vehicle they have purchased from this dealership. The dealership has been dishonest and very difficult to work with. Do not use this dealership.
I don't like leaving reviews, especially bad ones, but in this case I think it's more than fair and people should be aware of what they're getting into when going to this dealership. I also had to heavily edit it to get it into one review. It's a whole Saga and the full review will be on yelp and everywhere else I can put it. The very brief version is- we bought a car from Casa Ford a year ago, having researched and wanting a reliable family car we found a 2014 ford escape with way less than 100K miles at casa ford. We brought up transmission issues we found while researching this model year and the salesman Robert, actually told us Ford Proper figured out it was a shift...read full review
Monday, June 12, I went to CASA Ford to buy a car I found online. I met with a salesman named Anthony. Turned out that the cars I wanted to look at were not at Casa Ford but at Casa Kia and GMC. We picked up the car and went back to Casa Ford to do the paperwork. I agreed to pay $5,000 down and finance roughly $10,000. During negotiating I was told that they would put new tires on it and would detail it. The next day the $5k was deducted from my account, Wednesday the loan showed up on my statement. Tuesday, I called Anthony to check on the car and was told it was being cleaned and tires still needed changing and they would change the oil. Wednesday, I called and was...read full review