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Reviews for Women's Clinic of the Rio Grande Valley
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Women's Clinic of the Rio Grande Valley
1900 W University Dr Ste 7, Edinburg
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The quality of care is decent, and the doctor is nice. Wait time after making appointments is approximately 45 -1hr past appointment time showcasing a lack of respect for patient’s time. They have a strict 15 minute late policy where they can cancel your appointment, which is completely fair. I would just ask that our time be respected in the same way. The clinic is clearly overbooking beyond their capabilities.
Medical assistant staff will not callback after leaving voicemails and state they don’t have access to voicemail despite the system instructing to leave a voicemail.
Initially Dr.Garcia was going to deliver my daughter. The day of the delivery Dr.Garcia was unable to deliver my daughter , so Dr.Otero took over. My wife and I were somewhat nervous because we never saw Dr.Otero once through my daughter’s prenatal care. However , Dr.Otero was AMAZING. He made my wife and I comfortable when he introduce himself and said he would be delivering the baby. He also respected our birth plan 100%. I can not recommend Dr.Garcia or Dr.Otero MORE. If I could give them 6 stars I would. Absolutely amazing and thank you to the both of you. My wife and I will forever be grateful.
Front desk staff is TRASH. Rude all the time always have stank faces, never want to help, they like to roll their eyes, KNOWING the majority of their patient's are pregnant. I have private insurance at that, & its always and issue with the front desk gremlin. Dr.Garcia is an AMAZING doctor what a shame.