About E.B. Air, LLC
E.B. Air, LLC is a third generation, family owned and operated HVAC business in East Bernard, Texas. They are a great company to do business with, and great service is their standard. Technicians are on time, professional, and explain everything clearly. Work is done quickly, the price is fair, and systems run perfectly. The company is always willing to come out and assist at any time. One customer’s AC went out and a tech arrived within an hour, got them up and cooling shortly thereafter—a prompt response and a true testament to a family business. Another customer left for vacation, and a technician showed up within 20 minutes, diagnosed the issue, changed the capacitor, cleaned coils, cleared the condensation line, and provided an invoice matching the initial estimate, all in less than an hour. In another case, instead of selling a new control board, a tech changed settings to communicate with a basic thermostat, saving the customer over $1k on parts alone. That’s more than customer service; that’s customer care. E.B. Air is the best company, with heartfelt thanks for their exemplary service.
Fast, professional service, Juan performed service quickly and explained the work.
Andrew and his crew did a fantastic job with our AC system upgrade. They took the time to explain the process and look over our system before recommending anything to us. Both units, both furnaces, and ductwork all completed in 2 days. Jobsite was clean and efficient. The integrity of EB air is unmatched, I’d highly recommend them to anybody needing AC repairs or replacement.
My family and I left for vacation early one morning and realized our AC wasn't cooling. Cullen with EB Air showed up within 20 minutes of my call, diagnosed the issue, changed my capacitor, cleaned coils, cleared condensation line, and immediately provided an invoice that matched my initial estimate. He was done in less than an hour and completed everything without us even having to be there. We got to walk into a cool home when we returned all thanks to Cullen, Andrew, Anna, and Kellyn at EB Air for being an exemplary service company.