About Optical Boutique and Eyecare
Optical Boutique and Eyecare, located in Dallas, offers eyecare services and products. They are known for their friendly, welcoming, and helpful staff who provide exceptional customer service. Customers appreciate how attentive the team is, especially when accommodating children, making them feel comfortable and not afraid. A recent visitor praised the staff for their patience and flexibility, especially with a young child. The business is also praised for its helpfulness. One customer mentioned how helpful Kelon was when answering questions about contact lenses, showing the staff’s genuine care. The staff’s professionalism and kindness have made many customers feel valued, with some choosing Optical Boutique as their new eye care provider. While the staff is highly praised for their service, there have been some issues with product delivery times. One customer waited six weeks for glasses, despite usually receiving them within a week, and there were communication issues with the office manager about the status of orders. Despite these problems, the business’s owner, Dr. Gloster, receives positive comments for being an excellent part of the eye care team. Overall, Optical Boutique and Eyecare is known for friendly staff, good customer service, and a flexible approach to customer needs.
Marco and all of the staff are very professional and down to earth. I’ve been seen by both doctors and they made my visit very comfortable. I wasn’t feeling well on my last visit but the doctor took care of me and got me in and out. The visit was smooth from start to finish.
Such a great experience from start to finish. The staff is incredibly friendly, patient, and knowledgeable, and they make you feel comfortable the moment you walk in. Everything runs smoothly, and you never feel rushed or overlooked.
Dr. Gloster is amazing—very down to earth and easy to talk to. She takes the time to explain all of your options for contacts and glasses, clearly breaking down the pros and cons so you can choose what truly fits your lifestyle. It feels collaborative and thoughtful, not pressured at all.
If you’re looking for an eye doctor who genuinely cares and a team that treats you like a person, not a number, this is the place. Highly...read full review
I had an amazing experience at Optical Boutique and Eyecare. From start to finish the service was top tier.
Nina was incredibly sweet and made the initial process smooth and stress free. Joy handled my exam with real precision, she is very knowledgeable and took the time to explain everything clearly. When it was time to check out, Marco made the entire process quick, easy, and professional.
Overall the entire team was friendly, efficient, and made me feel well taken care of. I highly recommend this location.