About Waxorsugarme

Waxorsugarme is a waxing studio with multiple convenient locations. The entire staff is professionally trained, knowledgeable, and amazing. They cater to individual hair type and pattern, ensuring excellent results. The service is a 10/10, far exceeding expectations for many clients. The professionals are friendly, personable, and excellent at what they do. They help alleviate discomfort through great, funny conversation, putting clients at ease immediately. The experience feels like catching up with a friend. The waxing itself is a pleasant process, with no hair left behind and no subsequent ingrown hairs or irritation. Clients report it is the best waxing they have ever had. The business operates with professional policies, including online booking with a deposit and stringent arrival windows, which clients find respectful and fair. The customer service is communicative throughout the entire process. The support staff is also a big help, accommodating and making things easier for clients. The facility has ample parking and is easy to find. Overall, Waxorsugarme is a true gem. They are super relatable, keep it real, and keep it professional. Clients are super-pleased with the results and look forward to future appointments.

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Reviews for Waxorsugarme

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  • Aug 2025

    I have used WaxOrSugarMe for several years! The customer service, facility, products, client interaction is a 10/10! The entire staff is professionally trained and they cater to your hair type and pattern. This is NOT a chain that only cares about getting in as many clients as possible in day! These ladies are knowledge, communicative through the entire proceeds and overall AMAZING! There are different locations available which is very convenient.

  • Nov 2023

    Fabiola did a magnificent job on my waxing. I needed to find a new waxing studio, so I initially decided to give this one a try due to it's close proximity to my house. However, I was pleasantly surprised when the service far exceeded my expectations! Waxorsugarme is located inside the City Salon Suites off of Knoll Trail and Arapaho. There is ample outdoor parking and it's easy to find. The suite Waxorsugarme occupies is toward the back of the building. Before showing up, I booked online where a deposit was required. Now, I'm totally happy to pay this and am respectful of their late policy. These are professionals and it makes complete sense that they have stringent policies for arrival windows. I had seen some people gripe about this, but please put yourself in the shoes of someone running a business like this- it's not fair to expect them move around other appointments to accommodate. The waxing itself was a pleasant experience. Yes- waxing hurts, but in the hands of the right professional, they can really help with alleviating some of that through great conversation. Fabiola was really good at keeping the conversation going and providing lots of knowledge on waxing upkeep best practices. I also want to mention that my first time here was on Halloween, so Fabiola was dressed as Chucky from the Child's Play movies, which was an absolute gas! I knew from the moment I met her, she was going to be awesome! She was so funny and personable, her demeanor put me at ease immediately. The end result was I got the best waxing I ever had. No hair was left behind and a few weeks out, I can say that I didn't have any ingrown hairs or irritation. I also purchased a ph balanced bath wash from Fabiola to ensure no irritation, and it was worth it. Overall, I'm super-pleased with my results fro Waxorsugarme, and look forward to my future appointments. A true gem!!!

  • Apr 2022

    I have been coming to Addy at their Inwood location for 7 months now and I wish I would of found her sooner! It is always a great experience and feels like I’m catching up with a friend every time I see her. She is super nice and always makes sure you are comfortable and well taken care of.Not to mention the master behind the screen, her name is Marissa. She is honestly such a big help when I double booked myself on accident. I was having such a hectic day and she really made it so much easier for me. It’s little things like this which is why I continue to go to waxorsugarme, aside from the results of course. They are super relatable, they keep it real, and keep it...read full review

Hours

Monday: ClosedTuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 9AM - 4PM
Sunday: Closed

Tips

by appointment only wheelchair accessible accepts credit cards free wi-fi bike parking

Location

Located in City Salon Suites & Spa, 15203 Knoll Trail Dr 125, Suite 410, Dallas

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