About Ulta Beauty

Ulta Beauty is a large retailer offering a wide variety of beauty products from many popular brands. Customers can find cosmetics, fragrances, skincare, and haircare items. The store also carries exclusive products like Kylie Cosmetics and Olaplex. Ulta Beauty is committed to offering "Conscious Beauty" choices, including vegan, clean ingredient, cruelty-free, and sustainable options. In addition to shopping, customers can book appointments for hair, skin, makeup, and brow services at the in-store salon. Walk-ins are welcome when stylists are available. While some customers have reported negative experiences with a particular employee, many others have praised the helpful, welcoming, and accommodating service they received from other staff members.

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Reviews for Ulta Beauty

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Jul 2024
I went in for a color match and to ask some questions about makeup and was glad that Jasmine A. was the one to help me. She was so kind and helpful with what I needed. It was like shopping with a friend lol. The cashier who helped me as well was so friendly, who I believe is Michelle from what the receipt says. I’m just a big advocate for good customer service and they definitely have that!
Apr 2024
The middle aged white man named Brian who works here is not nice at all and treats you like a bother when you need help! HOWEVER, every one else at this store is so helpful/welcoming/accommodating! Another employee even helped me find the item that Brian said they “didn’t have” (but he didn’t care to look.)Thank you to all the other ulta employees for turning my experience around. I wish I’d gotten the name of the girl who helped me out. ??
Apr 2024
I am so happy to find Katie at this store! As a woman of a certain age, I am often ignored in stores, especially beauty stores. Not here. Katie notices me looking, hunts down affordable products, and basically gives great customer service.I love this store!