About PetSmart Dog Training
Reviews for PetSmart Dog Training
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Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 7PM
PetSmart Dog Training offers a range of classes for dogs of all ages, including puppies, older dogs, and rescues. The training focuses on positive reinforcement, providing both group and private sessions led by Accredited Pet Trainers. The store is known for being well-stocked, clean, and maintaining the well-being of its animals, although some customers find the adoption policies inflexible. One reviewer highlighted the welcoming atmosphere created by the manager, Paul, who has improved the customer experience and fostered a knowledgeable and helpful staff. While the pet hotel services are utilized for day boarding, some customers have noted that the check-in and check-out process can be slow. Overall, PetSmart Dog Training is recognized for its friendly environment and dedication to pet care, making it a good choice for pet owners.
I don’t usually shop here but just had to return dog food. The bag appeared sealed but when I got home and opened it there were literally maggots in the bag. Gross.
Tried calling but hung up on 3 different times and then just left on hold for over 5 minutes.
Finally just brought them the bag back and even the employees were grossed out.
The WORST Petsmart in the entire Dallas TX. Honestly this place deserves 0 stars! I've been to so many PetSmart's but this is easily the worst one. The first red flag, Was when my husband called to ask if they had the Arcadia UV Fixture for Bearded Dragons the manager or assistant manager who answered the phone her name is either Sydney or Cindy ( Short Hispanic Lady, has long black hair ) she literally told us she would check to see if they had any in stock and then hung up on us and when we called back twice she didn't answer. So we came to the store because it was obviously an emergency and we needed a new UV for our reptile. She saw us walk in with the fixture in our hand & she hid in the back until a worker called her on the walkie for assistance. Literal clown behavior. Not to mention the worst part, that I can't even begin to explain the reptiles enclosure was the filthiest thing I've ever seen in my life like I said we been to so many PetSmarts and never saw this before. Bearded dragons had so much filth & feces in their tank that clearly has not been cleaned in over 2 weeks. They had feces in their water bowl and worst of all one of the bearded dragons literally ate his own feces because he was so hungry since they left them with no FOOD at all and the poor thing was starving and ate its own shit. I have literal videos and pictures. My heart broke! Ima report them and escalate this matter cus I need them to be sued for animal NEGLECT & ABUSE. Evil people like yall shouldn't have animals in your procession if you claim to care for pets then do your job which is literally the bare minimum. Clean there shit & supply them with food & water. The karma & repercussions that ya will face will be never ending for this cruel behavior. It's clear as day you in it for the money but I promise you each and everyone of yall will lose your jobs with all that being said I hope yall close down & lose everything. & Petsmart you should be ashamed of yourself and your company for hiring nasty people to work for you cus they're costing you by giving you a bad name.
I will not be returning to this location took my dog here to get groomed and she came back with fleas. Our dog has never had any issues and this store is the only thing we've done differently. Look out for your animals and do not go here.