Fertility & Advanced Reproductive Medicine Clinic - UT Southwestern

May 2026

I’m deeply disappointed with our experience. My 21-year-old son was recently diagnosed with Hodgkin lymphoma stage 2b and sought fertility preservation before treatment. Which puts us in a huge time crunch too. We were informed that his sample showed “no sperm seen,” but I left the conversation with very little understanding of what that meant, possible causes, or next steps.

After calling back with questions, I was told they would not repeat testing and instead recommended referral to a urologist. I understand referrals may sometimes be appropriate, but what was most upsetting was the lack of explanation, guidance, and communication during an already overwhelming...read full review

Apr 2026

I am so happy with my experience. After being diagnosed with cancer, I needed to freeze my embryos within just two week and they made it happen! The team was incredibly responsive, always answering my questions, even late in the evening. Everyone was so kind, supportive, and professional throughout the entire process. I truly appreciate everything they did for me during such a stressful time. Highly recommended!

Mar 2026

The front desk staff do not want you to get care. I am unable to send a message to the fertility team via mychart (useless system that does not help with communication unless the care team initiates communications) so I have to call and ask one of the nurses to send me a message so I can send them the paperwork they requested. The front desk lady says, “but you haven’t been seen since Dec 2025”. Because I am trying to get the paperwork together to receive treatment. She then tells me to fax it to her. Ma’am, who has a fax in their home?

Previously was told I could not get care because it is their policy that the patient needs MMR before fertility care....read full review