About Direct Eyecare
Reviews for Direct Eyecare
Write a reviewHours
Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: ClosedThursday: 10AM - 6PM
Friday: 10AM - 5PM
Saturday: 10AM - 2PM
Sunday: Closed
Direct Eyecare is highly praised for its excellent service and knowledgeable staff. Dr. Nguyen is described as kind, patient, and thorough, taking the time to explain options and answer questions during exams. Patients appreciate the helpfulness of Kristen at the front desk, who assists with frame selection and insurance processing. The practice is known for accommodating hours and has a strong reputation, with many recommending it based on positive experiences. Even when issues arise, such as manufacturing defects, Dr. Nguyen addresses them swiftly and effectively.
Dr. Nguyen is fantastic. Very kind, patient, and explains everything well. My new prescription glasses are great and Kristen at the front desk was very instrumental in helping me choose my frames! Also, they were both very helpful with my medicare and went out of their way to fill out a comprehensive form I needed to submit. Something they were not required to do, but took time and did so anyway!
I have been going for years and Dr Nguyen is always very friendly and answers all my questions. Excellent operating hours makes it easy with a busy schedule. I have only had one problem which was due to a manufacturing defect on my wife's lenses, but Dy Nguyen worked with the manufacturer and made it right very quickly and got us a replacement. :)
I was recommended Direct Eyecare after multiple family members came here and had great service. At my appointment, Dr Nguyen took her time with me and was very thorough in the exam, explaining my options, and answering questions. The front desk assistant, Kristen, was very helpful in finding glasses that would look good on me and processing my insurance claim. I highly recommend Direct Eyecare, and I’ve recommended it to others.