My husband took his 2019 outlander for a routine oil change on 3/14 on 4/6 his car started acting up. He took it to the dealership thinking it was his transmission on 4/7 we received a diagnostic that the wrong oil change performed my Lone Star was done on his car- he tried to go speak to Greg at which point Greg shut him down and was unwilling to give a refund. I called and spoke to Greg, Greg said they just took over on 3/7 we gave Greg all receipts as he requested to receive the refund for our diagnostic fee back. As soon as my husband provided the receipt to Greg he said "yes we performed the wrong oil change". My husband provided Greg with my contact info... read full review
June 2021
Car wash malfunctioning. No spot free rinse, not worth the $10 charge. Used to be an excellent place. Sad.
November 2020
As to date removed negative comments about how they charge you..but I was wrong..still no refund for being over charged...avoid at all cost
My husband took his 2019 outlander for a routine oil change on 3/14 on 4/6 his car started acting up. He took it to the dealership thinking it was his transmission on 4/7 we received a diagnostic that the wrong oil change performed my Lone Star was done on his car- he tried to go speak to Greg at which point Greg shut him down and was unwilling to give a refund. I called and spoke to Greg, Greg said they just took over on 3/7 we gave Greg all receipts as he requested to receive the refund for our diagnostic fee back. As soon as my husband provided the receipt to Greg he said "yes we performed the wrong oil change". My husband provided Greg with my contact info... read full review
Car wash malfunctioning. No spot free rinse, not worth the $10 charge. Used to be an excellent place. Sad.
As to date removed negative comments about how they charge you..but I was wrong..still no refund for being over charged...avoid at all cost