About Stephens Painting and Gutters
Stephens Painting and Gutters provides a range of services, including interior and exterior painting, gutter installation, and more. While some customers have had positive experiences with the company, others have reported issues with communication and work quality. The company's project managers, such as Mattie and Dave, are often praised for their professionalism and responsiveness. The painting crews, led by Ronald, are known for their nice demeanor and attention to detail. However, some customers have reported issues with tardiness, long lunch breaks, and missed areas of the job. Despite this, many customers have been highly satisfied with the company's work and have recommended them for their painting needs.
This experience started on a positive footing but after several issues I must leave this rating. Mattie the project manager communicated at the beginning of the job but by the jobs end she did not and on the last day no one came out to check the completion of the job. There was weather issues and scheduling issues due to the weather but that is part of the job. I was left hanging due to no communication and no show of the crew. Ronald and his two person crew were very nice but showed up late and left early, and took exceptional long lunches 1.5- 2.0 hours. They were supposed to spray the house and roll the house due to the various textures this was not done because we have found several places that were missed, also wood that was to be replaced was not. Places that had old paint needed to be removed was not. Our dryer vent was painted and sealed off causing the dryer to code because the air was not going out the vent. I have over spray on places that should not be there and doors that the paint is pealing from as well as paint on the door knobs. This job was done in March 2023. We were excited to get this done. We choose this company based on the positive ratings and responses. We had several estimates this company fell in the mid range of the estimates.
After a bad experience with another painter. Stephens painting and gutters came out and did an excellent job painting the exterior of our home. Mattie ( the project manager ) came out to give us the proposal and checked in during the entire process. She was nice and professional and listend to all of our concerns. Ronald and the rest of the painting crew came out and did an outstanding job. They were able to get us completed in a couple days. We are very happy andhighly recommend this company for all your painting needs. Thanks again!
SPG painted our interior and exterior and did an amazing job. They paid excellent attention to detail. The project manager, Dave was easy to communicate with and always responsive to our texts when we had questions. The crew was so nice and did great work. The free color consulting was really helpful when we couldn't make up our minds. Overall, great experience and our house looks beautiful! Highly recommend!