Lorena’s Dog Grooming
“Great people, I really respect and appreciate the owner. My dog (Charlie) got groomed today. When I got home I noticed Charlie right eye was red and puffy.
I immediately notified the business. This is when Lorena’s Dog Grooming shined and their remarkable character came to light.
I decided a vet visit was necessary and without hesitation, Lorena’s took full responsibility to ensured Charlie would receive any necessary treatment and went with me to the vet.
The vet did determine a blood vessel erupted in Charlie’s right eye. Although there was no direct evidence after the examination that it was caused by Lorena’s and could have been caused by stress. Lorena’s covered the bill and took responsibility without hesitation for the safety of Charlie.
I am truly grateful for Lorena’s quick decision making and love they have for the pets under their care. Thank you!”
