About PuroClean of Northwest Austin
PuroClean of Northwest Austin is a trusted provider of emergency water and flood damage mitigation, mold removal, fire damage restoration, and odor cleanup services. With a focus on quality service and customer satisfaction, they serve residential and commercial properties in Austin, Round Rock, Cedar Park, Lakeway, Leander, Lago Vista, Georgetown, and Liberty Hill. Customers have praised the team's expertise, responsiveness, and dedication. One client recounts a harrowing experience with fire and water damage, where the PuroClean team, led by Zach, swiftly responded and expertly guided them through the restoration process. Zach's professionalism, patience, and exceptional communication with the insurance company were particularly noteworthy. Another customer commended the PuroClean team for their excellent work in remediating a mold problem, highlighting their responsiveness and timeliness. Clients consistently recommend PuroClean of Northwest Austin for their professionalism, expertise, and commitment to their customers' well-being during challenging times.
I worked with Zach from Puroclean and he made sure that I fully understood the remediation process and that it ran smoothly. His team that did the remediation was fantastic, fast, and professional. Not only did they exceed my expectations, they also provided me with a very fair estimate. Zach communicated well throughout the process and always followed through. I highly recommend for remediation.
If I could give more than 5 stars I would! Zach was so helpful even before he had my business. He helped me find a mold inspector and someone to help remodel after PuroClean removed the mold. Jose and Manuel at PuroClean were prompt, friendly and thorough when removing the mold in my laundry room. I felt safe from the mold when they were removing it too because they did a great job of keeping it closed off. Would recommend them to anyone!
I can't say enough about Zach and his team! We were trying to sell our home, got a contract and the buyer decided to do a mold inspection. I never imagined our home would have an issue since I'm very allergic to mold, but they found it in the laundry room from a past leak with our washing machine. They not only quickly mobilized to remediate, but Zach also communicated and scheduled with the HVAC people (another issue), as well as the repair company - plus kept myself and my realtor apprised of status and issues at all times. They also made sure to to leave a mess - and covered my wood floors. I would use them again in a heartbeat..but at the same time I'm SO hoping...read full review