About JCPenney Portraits
Reviews for JCPenney Portraits
Write a reviewHours
Monday: 11AM - 7PM
Tuesday: ClosedWednesday: ClosedThursday: 11AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 7PM
Sunday: 12 - 6PM
Tips
accepts credit cards
JCPenney Portraits offers excellent customer service and high-quality family photos. Customers are very pleased with the work done by the staff, who are described as caring and attentive. The salon service is also praised, though there was some confusion regarding the application of a first-time client coupon. Overall, JCPenney Portraits provides a positive experience for customers, capturing special moments and delivering great photos to last a lifetime.
I still haven’t received the physical photo copies I paid for I took Christmas photos here people where great and friendly but it’s almost March and I still haven’t received those photos that total was 200 almost 300 I really hope I get them cuz that was a lot of money I tried contacting no answer.
They did a great job with our baby Christmas photos. I guess it depends on who the photographers are that day. We had one of the same ones at the round rock location for newborn photos and they turned out really good too.
We had another family photo shoot but decided to go to a different location due to the past experience at RR. What a mistake! Seems like each time we come for photos, we are offered less photos. We had an appointment at 4pm which we showed up a little early for and had to wait until 4:30pm to be photographed. The staff were very nice and brought us a toy and a coloring book for our son as he was getting antsy. The photoshoot itself was decent. The photographer had a great personality and handled our 16mo son well. There were several issues that caused delays in editing and we ended up being there for 3 hours total. While waiting on editing, we walked around the mall and...read full review