Flooring Warehouse is a renowned flooring provider in the Austin area, known for its extensive selection, great prices, and exceptional customer service. The company caters to the diverse needs of its customers, making them a priority. Customers have consistently praised the company's knowledgeable staff who guide them through the process of selecting the perfect flooring option, whether it's carpet or vinyl plank. The installation team is highly skilled, demonstrating attention to detail and leaving the customer's home spotless after the job is done.
Flooring Warehouse's commitment to customer satisfaction is evident in their ability to accommodate tight timelines, and the company's five locations across the Greater Austin area make it easily accessible for customers. Customers have described the staff as friendly, and the company's responsiveness, communication, and attention to detail have been highly praised. The installation team is prompt, highly-detailed, and fast, and they also ensure the clean-up of any dust left behind. Customers have had excellent experiences, finding staff to be professional, knowledgeable, and genuinely helpful. They explain options clearly, making the entire process smooth and stress-free. Customer service often goes above and beyond, showing a clear care for making sure customers are happy. This includes moving heavy furniture carefully with no extra charge and thorough clean-up. Customers are very pleased with the quality, aesthetic, and price of the engineered wood flooring purchased. Sales representatives are knowledgeable, directing customers to products that meet desired specifications and providing valuable professional advice for installation. Some customers even experienced the salesman stopping by during installation to ensure satisfaction.
