Great experience with Rusty! He was able to quickly diagnose the problem, explain it in detail including showing me pictures, outlined the quote in detail and repaired the A/C in about an hour! Will definitely call again for arrive!
About Ellis AC & Furnace Repair
Ellis Air Conditioning and Heating has been providing quality air conditioning, heating, and refrigeration solutions since 1975. The company has grown over the years, but its commitment to excellent service and customer satisfaction has remained unwavering. Reviewers praise the company's professionalism, courteous service, and competitive pricing. Technicians are particularly commended for their expertise, patience, and willingness to go above and beyond to ensure customer satisfaction. They are very knowledgeable, professional, and trustworthy, explaining everything in plain and simple terms. Ellis provides prompt and reliable service, from patching up old units to completely fixing issues on warranty. With over 40 years of experience and a reputation for quality workmanship, this company is highly recommended for all your air conditioning and heating needs.
The company's services have been described as excellent, with customers highlighting the fast, reasonable, and efficient work performed by the technicians. Customers have also appreciated the clear communication and the trust they have in the company, as the information provided matched that of other companies. The installation of a new Trane HVAC system was found to be satisfactory, with no issues identified even during the first inspection. Overall, Ellis Air Conditioning and Heating is a reliable and trustworthy company that provides high-quality services to its customers.
Reviews
Rusty Manchen was absolutely fantastic! He quickly identified that our blower motor had failed & took the time to explain all the repair & replacement options. He was honest, trustworthy, knowledgeable, professional, & genuinely focused on finding the best value for us. Replacing the furnace made the most sense & Rusty gave us a fantastic quote. From start to finish, the service was excellent. Rusty is an amazing service technician who takes pride in his work & truly cares about his customers. Rusty is absolutely the best! Highly recommend him to anyone needing HVAC service!
Just wanted to edit this review to include Ezequiel Jimenez & his team for the excellent installation… read full review
Thank You for Outstanding Service – Rusty M.
Dear Ellis Air & Heating Team,
I am writing to express my sincere gratitude for the exceptional customer service I recently received from your company, and specifically from Rusty.
The entire process was seamless. I easily booked my appointment online, and first thing the next morning, Rusty called to let me know he was on his way to help. That is exactly what true customer service looks like.
When he arrived, Rusty was incredibly respectful and immediately put on shoe covers before entering my home. He promptly diagnosed the AC issue and got it resolved without delay.
Many people are skeptical of HVAC companies, but… read full review
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Hours
Good to know
- accepts credit cards
Location
536 North Hwy 67, Cedar Hill, TX 75104
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