About A-1 Locksmith Security & Safes
A-1 Locksmith is a trusted source for residential and commercial security in Addison and Carrollton, with an A+ BBB Rating and a commitment to customer service. The business offers a variety of locksmith services, including rekeying home locks, repairing door locks, auto lockouts, and emergency services. The team of professional locksmiths is known for their punctuality, expertise, and friendly demeanor. The business is conveniently located off Midway Rd. and serves areas near major highways. While the store hours end at 4PM on Saturdays, they continue to offer mobile services until 8PM. Customers have praised the store manager for their kindness and willingness to help, even after-hours. In addition to rekeying and repair, A-1 Locksmith also offers the installation of safes and the provision of additional security measures such as deadbolts. Customers have commended the business for its honesty, affordability, and professionalism, as well as its excellent customer service. The team, including the scheduling coordinator, has received numerous positive reviews for their communication, transparency, and helpfulness in meeting customers' needs.
I never leave reviews but I wanted to specifically recognize Ian from A1 Locksmith at this location. I bought a Liberty Centurion 24 Gun Safe from this location and from the moment I first walked through these doors, Ian was there to greet me and help me expedite this process. Ian was very attentive, very polite, and very knowledgeable in his craft. He helped me get in and out of the door within 10 minutes of figuring out which gun safe I would end up buying.
I willingly opted to self transport my gun safe from the store to my apartment home and somewhere along the process, I realized my gun safe’s bolt came loose off of the door. I am very certain it was...read full review
Bought a safe from these guys about a year ago. Got a great deal on it. The keypad failed today and I was kinda panicked. Called the store and spoke to Robert and he walked me through a quick diagnostic. In order to avoid the time of dealing with the manufacturer's warranty, he just gave me a new keypad and showed me in the store how to install it. Easy peasy. Old-time customer service. Will always do business of any kind with this company.
Great customer service, product, and delivery. After two failed attempts to purchase a gunsafe with another vendor that ended in damaged products, failed deliveries, returns and frustration I ordered from A1 locksmith. The safe was delivered with care and in pristine condition. If you are looking for a quality product, with expert support and exceptional care & handling, I highly recommend A1! Special thanks to Antonio and Armando for delivering the safe. Absolutely a great experience.