About Bug Out
Bug Out, a local pest control provider in Lubbock since 1958, is committed to enhancing customers' quality of life through effective and convenient services. They have recently joined forces with Rentokil, gaining support from the leading company in pest control and access to an epidemiologist for technical expertise. Robert Tilli, the Branch Manager, brings many years of experience to the team. Customers have praised the professional and kind technicians, such as Rudy, who consistently deliver high-quality service. One technician, Jose, stands out as a superstar with great communication, explanation of service, and hardworking attitude. Bug Out guarantees their service, ensuring customer satisfaction.
I called Bugged Out Services, and they responded incredibly fast. The technician arrived promptly and took the time to explain, step by step, exactly what he was going to do. He was very professional, had outstanding customer service skills, and thoroughly treated both the inside and outside of my home.
He did an excellent job! Even though it’s been raining since the treatment, I haven’t had the ant problem I was dealing with before. I may see one or two ants here and there, but they’re already dead as soon as they come inside. Compared to how bad it was before, the difference is amazing.
I’m very appreciative of the excellent service...read full review
Chris with Bug Out came to do the first exterminator evaluation and spray at my home today. He introduced himself via text this morning and gave me an estimate on arrival time. He was very thorough and knowledgeable. He was patient, personable, courteous, and able to answer all of my questions and concerns. This was just great service! Thank you.
Chris and Paul came out today and did our spray. We have been using Bug Out since Oct, 2025.
Love the communication, service and results. We get additional sprays when needed for specific bugs when they show up. Top Notch service.
Chis