Firestone Complete Auto Care

Jun 2023

They fixed my car, no problem. It was more of a customer service issue. I waited 5 hours for them to change my oil and tell me they could not inspect my car bc I had just changed my battery. Right across the street is a sign for a 5 minute oil change, what irony. So they made me pay for the inspection even though I did not pass so I had no choice, but to come back unless I wanted to pay another inspection fee. I scheduled an appointment online to hope not to wait another 5 hours. When I arrived they told me they could not accept state inspection appointments, to put it mildly, I was upset. So after two days and over 6 hours spent I got 1 oil change, 1 state inspection,...read full review

Jun 2023

I have taken my vehicle to several different Firestone locations including one out of state, for many years. I started using the Burleson location when it first opened as it is the closest one to me now. These guys have ALWAYS treated me rightIt doesn't matter where anyone goes to get their vehicle serviced or repaired there will always be somebody who is not happy and leave a bad review so I take them with a grain of salt. Tommy and the gang will always have my business.

May 2023

Very helpful and friendly. When I explained my situation, they were more than willing to help find the best way to get me back on the road safely. Work is always quality and can be trusted. They don't try to take advantage of customers.