About Hendrick Clinic Urgent Care - Brownwood
Hendrick Urgent Care offers a quick and easy check-in process with friendly and helpful employees. They promptly address medical concerns, such as calling in prescriptions right away. The staff is caring and professional, providing quick and attentive service, especially during busy times like flu outbreaks. Patients appreciate the caring approach of the nurses and doctors, who take the time to answer questions and be genuinely concerned in treatment. The facility often has short waits, and the front desk staff are helpful and attentive. While some reviewers noted that follow-up care, such as checking on patients after stitches are removed, may be lacking, the clinic demonstrates genuine care by making follow-up calls to check on patients’ progress. Despite some criticism towards affiliated family physicians over-prescribing steroids and not always providing holistic lifestyle advice, many patients feel this clinic is a reliable place for urgent care needs.
Everyone was friendly. I was taken very good care of. I even got a follow up call the next day. Ms. Loya was very knowledgeable.
Very friendly staff. Very caring and considerate. I love being able to be seen in a timely manner when my personal doctor is unavailable.
I recommend the receptionist greet patients and others by making eye contact as part of initial welcoming of visitors to HUC. This rather than an arm wave and “can I help you?” while looking at her computer would be a warm and inviting way to express willingness to help visitors to HUC.